FAQs

Q: What is your shipping policy?

A: At this time, I only offer shipping to the United States and Canada.

Please allow 2 days for your order to be fulfilled. After fulfillment, the estimated delivery times are listed below.

Standard Estimated Delivery Time for Domestic (USA) Orders:

Between 2-9 business days

Shipping is FREE for all domestic (USA) orders.

 

Estimated Delivery Time for Canada Orders:

USPS Priority Mail Express International 3-5 business days

USPS Priority Mail International 3-5 business days

USPS First Class Package International 6-10 business days

 

    Note: Some orders may be shipped separately because they are packaged differently.

    Q: What is your return policy?

    A: At this time, all sales are final. Please email Nirvani at nirvanibrown@gmail.com if you have any concerns prior to purchase. 

    All items are shipped in the condition as depicted in their listing image(s) and are inspected with care prior to packaging. Nirvani Brown Art is not responsible for any damages that may occur during shipping.

    Q: What is your cancellation policy?

    A: While all sales are final, you do have the option to cancel your order before fulfillment if you have changed your mind.

    To cancel your order, email Nirvani at nirvanibrown@gmail.com and include your full name and order number. A request to cancel your order must be sent within three (3) hours of the time you made your purchase. For example, if you made your purchase at 3:00 pm, you have until 6:00 pm to cancel your order.

    Your payment is processed automatically at the time of purchase. However, when you request a cancellation, the order is cancelled and a full refund is issued. A refund generally takes 3 to 5 business days to be credited back to your payment method.

    Q: What payment methods do you accept?

    A: At this time, only the following credit cards are accepted: Visa, Mastercard, American Express, or Discover. I do not accept personal checks as a form of payment.

    Q: What is your copyright policy?

    A: As an artist, Nirvani Harriram retains all of the copyrights to the artwork on this site. All artwork and the images of artwork on this site are legally protected by U.S. and International copyright laws.

    Under NO circumstances is it permitted for you to use or reproduce these images or artwork designs for commercial purposes without explicit written authorization from Nirvani Harriram, owner of Nirvani Brown Art, LLC.  Unauthorized duplication or image use for commercial purposes will be prosecuted after fair notice.

    Q: Do you offer commissions?

    A: Yes, at this time I accept commission requests from USA and Canada residents only. You may use my contact form to initiate a request.

     

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